Company Name: Spice Digital Ltd
Qualification: B.Tech/B.E., MBA
Experience: 4 - 5 Years
Salary: INR 4.0 LPA - INR 5.0 LPA
Location: Noida
Tentative Date Of Joining: Immediate
Job Description:
- Operate as the lead point of contact for any and all matters specific to customers.
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with key customer stakeholders.
- Ensure the timely and successful delivery according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Identify and grow opportunities within territory and collaborate with technical teams to ensure growth attainment.
- Assist with high severity requests or issue escalations as needed.
- End to End collection management.
- Responsible for winning new & profitable business.
- Mapping existing accounts and increasing revenue by cross selling & upselling.
- Good communication skill.
- Telephonic Round
- HR Round
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